Heat pump quote checklist: 20 questions to ask before you sign
Use these questions to compare heat pump design, costs, grants, warranties and aftercare before you accept a quote.
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Giles Crosse is an experienced editor, journalist and communications consultant, specialising in consumer energy, sustainability and low carbon technologies. He has worked as Communications Consultant to the United Nations and contributed thought leadership to the World Economic Forum. Giles has written and edited energy content for major brands including Shell, EDF Energy and Good Energy, and has contributed journalism to Reuters, the BBC, The Economist and The Guardian. His work focuses on making complex energy topics clear, balanced and accessible for everyday consumers.
Use these questions to compare heat pump design, costs, grants, warranties and aftercare before you accept a quote.
A sound heat pump quote should explain the survey, system design, costs, grant handling and any projected bill impact.
Air source heat pumps keep working below zero, but sizing, defrost cycles and backup heat affect comfort and cost.
Compare design assumptions, equipment, grants and exclusions so you can see what each heat pump quote really includes.
Find out when a heat pump may need a larger main fuse, consumer-unit work or a three-phase electricity supply.
Compare ground, wall and roof locations, including airflow, noise, drainage, pipework and maintenance access.
Heat pumps are not silent, but siting, design and operating conditions matter more than one headline decibel figure.
Consent, planning, noise, outdoor space and hot water can all decide whether a heat pump is practical in a flat.